To help you get started using GreenPrint, this overview tutorial takes you through all of the basic features of the software in a little over 4 minutes.
Set your default target printer and customize advanced settings before you print by going to the Control Panel > 'Printers and Faxes' ('Printers' in Vista and 'Devices and Printers' in Windows7), and right-clicking the GreenPrint printer to select Printing Preferences.
Create PDFs straight from the GreenPrint Preview. Keep a digital copy of a webpage or convert any document to PDF.
Microsoft .NET Framework 3.5 SP1
GreenPrint should work with any application that you can normally print from. If you come across a problematic application, please contact email@example.com and provide a detailed description as well as the problem document if possible.
GreenPrint should work with all printers regardless of connection type (USB, Networked, etc.). If you come across a problem with a specific printer, please do the following:
GreenPrint Version 2 has been completely redesigned from scratch, so in addition to significant performance and feature enhancements, there are a few key differences to be aware of when making the switch:
How do I set my default target/output printer for GreenPrint?
To set the printer that GreenPrint will print to by default, go to Start > Control Panel > Printers & Faxes (or just Printers in Vista), right click on the GreenPrint printer and go to Printing Preferences, then under Target Printer choose the printer that you print to the most often with GreenPrint. Hit Apply and OK.
If you'd like to change the output printer for an individual print job, but don't want to change your default setting, you should do this by going to File > Print within the application you're using (Word, Firefox, etc.). On the print dialog box make sure GreenPrint is selected as the printer, then click on the Properties/Preferences button, and select the target printer there. This setting will only apply for that session within the specific application you're using.
Why is GreenPrint slow the first time I use it after restarting my computer?
Unfortunately GreenPrint requires the Microsoft .NET Framework to work on your computer. After you restart your computer this framework has to be activated in order for GreenPrint to work. Because of this, the first time you use GreenPrint it will take a little longer for the preview to appear, but the time to preview should be much faster from there on out. We're working hard to find a fix for this issue and will keep you posted.
Why does GreenPrint sometimes make mistakes when detecting waste pages?
One case in which this often happens is when printing PDFs. Some PDFs appear to GreenPrint as though each page is one image, rather than a combination of text and images or whatever the case may be. This could cause pages to be flagged as waste when they are not. If all of the pages in your document are flagged as waste, we suggest using Control + A on your keyboard to select all pages, and then choose Include Pages from the hover.
Another case when GreenPrint could make a mistake is if a page looks entirely blank to you, but it actually contains some hidden images so it does not get flagged as waste. In this case we recommend using the Remove Page option on the hover.
Don't forget that you can also customize the GreenPrint filters by going to Control Panel > Printers & Faxes > GreenPrint > Printing Preferences > Rules (In Vista: Control Panel > Printers > GreenPrint > Printing Preferences).
What does the error message "An unexpected error occurred. Please contact firstname.lastname@example.org" mean?
This error message is general, so to best help us solve the problem that you're seeing we need to get a bit more information from you. Please do one of the following:
Option A. Download and run a script that automatically grabs the error logs for you and inserts them into an email message in your default email client on your computer to send to GreenPrint.
Option B. Manually get and send the error log files by following these steps, depending on your operating system: